Environment
Novell ZENworks Asset Management 11.2
Novell ZENworks Configuration Management 11.2
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Patch Management 11.2
SUSE Linux Enterprise Server 11
Novell ZENworks Configuration Management 11.2
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Patch Management 11.2
SUSE Linux Enterprise Server 11
Situation
Upgrading ZCM from 11.2 (11.2, 11.2 MU1 or 11.2 MU2) to 11.2.x
Zone uses external (Remote OEM) Sybase database on SLES 11 (see https://www.novell.com/documentation/zenworks11/zen11_installation/data/bb1nakx.html)
The upgrade fails with errors:
Status: ERROR
Additional Notes: ERROR - DB Creation (
/opt/novell/zenworks/share/sybase/bin/dbinit ) tool failed with return code: 1
Status: ERROR
Additional Notes: ERROR - ConfigureAction failed!:
com.novell.zenworks.datamodel.exceptions.InternalDataModelException:
com.novell.zenworks.datamodel.exceptions.ConnectionException:
org.hibernate.exception.GenericJDBCException: Cannot open connection
Zone uses external (Remote OEM) Sybase database on SLES 11 (see https://www.novell.com/documentation/zenworks11/zen11_installation/data/bb1nakx.html)
The upgrade fails with errors:
Status: ERROR
Additional Notes: ERROR - DB Creation (
/opt/novell/zenworks/share/sybase/bin/dbinit ) tool failed with return code: 1
Status: ERROR
Additional Notes: ERROR - ConfigureAction failed!:
com.novell.zenworks.datamodel.exceptions.InternalDataModelException:
com.novell.zenworks.datamodel.exceptions.ConnectionException:
org.hibernate.exception.GenericJDBCException: Cannot open connection
Resolution
For ALL external (Remote OEM) Sybase database on SLES 11 upgrades from ZCM 11.2 to 11.2.x, obtain sybase-asa-12.0.1-3723.i586.rpm from https://download.novell.com/Download?buildid=DSqapy7pHNY~ "ZCM 11.2.1 - RPM to upgrade database to ZCM 11.2.x when using external OEM Sybase on Linux" and follow the instructions provided at the download site.
If omitted during the update, this file may be applied afterwards.
If omitted during the update, this file may be applied afterwards.
Additional Information
Note this does not affect Sybase databases running on SLES 10