Error:NWXPLAT: m_pfnNWCCOpenConnByAddr() failed, rc = 0xc7e50014

  • 7010314
  • 16-Mar-2012
  • 27-Apr-2012

Environment

Novell Open Enterprise Server 2 (OES 2) Linux
Novell Open Enterprise Server 11 (OES 11) Linux
Novell Kanaka for Mac 2.6

Situation

While reviewing the novell-kanakaengined.log file, a question came up regarding the following entries:

01 2012-01-01 00:04:45 -18000 7 8007 10302 52824940 NWXPLAT: m_pfnNWCCOpenConnByAddr() failed, rc = 0xc7e50014.
01 2012-01-01 00:04:45 -18000 3 8008 10302 52824940 CCStorageResources::WorkerThreadFunction() - Called ConnectToServer(..., L"CN=CLUSTERVOL.OU=myOU.O=myORG", ..., true, true), Result = 179.
01 2012-01-01 00:04:45 -18000 3 8008 10302 52824940 CCStorageResources::WorkerThreadFunction() - Worker thread has finished processing a work queue item for server "CN=CLUSTERVOL.OU=myOU.O=myORG", Result = 179.


Note: the above is while the log is in debug mode.

Resolution

At the moment, there are two known causes of the 0xc7e50014 and related "Result = 179" codes:

  1. The target cluster volume is not online -- comatose or offline.
    The resolution is to online the resource.

  2. novell-xtier is not able to communicate properly.
    If #1 isn't the resolution, try restarting novell-xtier with "rcnovell-xregd restart" .

Cause

The 0xc7e50014 code is indicating that a "peer is unavailable".  As the resource is not online, the IP address of the virtual NCP server  is not responding and the peer NCP server (for the clustered resource) is unavailable.