Invalid user name or password

  • 7010292
  • 12-Mar-2012
  • 27-Apr-2012


PlateSpin Migrate 9.1
Client installed on a remote machine


When attempting to connect to a PlateSpin Migrate server using a remote client (one not installed on the same machine as the Migrate server), the login fails with the following error:
Clicking "Details" shows this information:
Invalid user name or password


Solution 1:
Log in using the local Administrator account for the PlateSpin Migrate server.  This means the built-in local Administrator, not a domain account that is part of the Administrators group.
Solution 2:
Instead of using the domain\username format for the user name portion of the log in, enter just the username.