Unable to download emails on Blackberry PlayBook if Device Security is enabled on the server

  • Document ID:7010263
  • Creation Date:06-Mar-2012
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack 1.2.2
Novell Data Synchronizer Mobility Pack 1.2.3

Situation

Unable to download emails on Blackberry PlayBook if Device Security is enabled on the server
Blackberry PlayBook fails to download emails/calendars or contacts if Device Security is enabled on the server

Resolution

This is an issue with Blackberry Playbook. Please contact RIM support.
 
Workaround Steps: 
Uncheck "Enable Device Security Policy: " in WebAdmin | mobility | Connector Settings

Status

Reported to Engineering