GroupWise client displays any number longer than 7 digits in a message body as a hyperlink to dial the number.

  • 7010248
  • 25-Jun-2012
  • 20-Aug-2012

Environment

Novell GroupWise 2012

Situation

Send yourself a HTML formatted mail where inside a message body you type several number strings. After you receive the mail and open it, many of the number strings are hyper-linked. When you hover over the link, at the bottom of the message you see tel:<number>.

Resolution

If you do not want to have any telephony integration with a GroupWise 2012 client, simply go into Tools | Options | Environment icon. Then click on the Default Actions tab and find the "Default telephony provider" section. Here change it into None and save the change.
After that if you re-open the same mail, all numbers that were showing before a hyperlink look like normal numbers again. 

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