Unknown error code: 480 using Tuxera driver to image

  • 7010197
  • 22-Feb-2012
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 2 - ZCM 11 SP2
X Novell ZENworks 11 Configuration Management Support Pack 2 - ZCM 11 SP2

Situation

Error when taking an image from a device.
 
ERROR: 
 
Unknown error code:  480

Resolution

Use dmesg >outfile to read the dmesg errors.  For example
 
[ 1047.716549] end_request: I/O error, dev sda, sector 81954920
[ 1047.716554] tntfs error (device sda1, pid 512): ntfs_bio_end_io_read(): Bio
read I/O error.
 
Shows bad sector.
 
In this case, try running chkdsk /b /r /f to fix the drive prior to imaging.
 
Note: "chkdsk /b /r /f " may not be able to run immediately and may ask whether to
continue on next reboot.  If so, select Yes and reboot the system to let it finish.