DataSync stops working after moving user to new Post Office

  • Document ID:7010151
  • Creation Date:10-Feb-2012
  • Modified Date:31-Jan-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 8
Novell Data Synchronizer
Novell Data Synchronizer Mobility Pack 1.2
Mobility 2.0

Situation

GroupWise user was moved to another Post Office and DataSync/Mobility stops working for that user.

Resolution

To resolve the problem restart DataSync/Mobility then re-initialize the user in the web interface.

Additional Information

In an upcoming patch only the re-initialize will be needed.