Discovery error - the operation has timed out

  • 7010128
  • 07-Feb-2012
  • 01-Aug-2017


PlateSpin Migrate


When attempting to discover a source workload the following error appears and job fails:
The operation has timed out
This error can also be seen in the diagnostic for the failed job


Solution 1:
1. In the Migrate client click Tools and select PlateSpin Migrate Server Settings...
2. Add a new network.
3. Select the new network and click Ok
4. Discover the source workload and any appropriate targets in the new network 
Solution 2:
1. Uninstall PlateSpin Migrate Server using Add/Remove Programs 
2. Install PlateSpin Migrate Server.  If data was exported prior to uninstalling PlateSpin Migrate Server, do not import it.

Additional Information

This issue is caused by corruption of machine data in the Default network. 
When discovering targets in the new network they should either be new targets or should be removed from the Default network (through undiscovery or deletion), to avoid the "machine already discovered" error.