Environment
Novell ZENworks 11 Configuration Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1
Novell ZENworks 11 Endpoint Security Management
Situation
Workstions begin to blue screen after upgrading to ZCM 11 or ZCM 11 SP1
Vipre or Faronics Antivirus is installed on the workstations
Resolution
Contact Sunbelt Software regarding the issue
Workaround:
Rename sbtis.sys and sbFw.sys in the C:\Windows\System32 directory to stop the blue screens from occurring. However, the AV management console will report all those managed devices which have been modified as inactive.