GroupWise High Availability not restarting the agents automatically

  • 7010090
  • 01-Feb-2012
  • 27-Apr-2012


Novell GroupWise 8 Support Pack 2 Hot Patch 3


Installed GroupWise 8 Support Pack 2 Hot Patch 3 Monitor Agent on SLES 10 SP3 or SLES 11 SP1.
Configured GroupWise Monitor to monitor the agents.
Monitor is listening and monitoring GroupWise agents , but GroupWise High Availability do not automatically restart the agents when they are down.



  1. Install GroupWise Monitor on one server and configure it.
  2. Edit /etc/init.d/grpwise-ma script and uncomment the line MA-OPTIONS line.
  3. Leave the username to "gwha", change the password to whatever you want.
  4. Change the polling cycle from 120 secomds to 30 seconds.
  5. Run the command at the terminal,  "useradd gwha" to create user called gwha.
  6. Run the command at the terminal "passwd gwha" to set the password for the user.
  7. Edit monitor.xml file in /opt/novell/groupwise/agents/share folder and make sure it is pointing to one of the GroupWise domain under the section <HOME_PATH>.
  8. Make sure <HTTP_POLL_CYCLE> value is set to 30. 
  9. Make sure xinetd service is installed and gwha is set to ON by going to Yast / xinetd/gwha/ Toggle it to ON .
  10. Restart Monitor Agent using the command "rcgrpwise-ma start"
  11. Test whether GWHA daemon is listening using the command "netstat -nl | grep 8400"
  12. Make sure to have http port enabled for  the GroupWise Agents to be monitored.
  13. Open a browser and go to url "http://ipadd_of_ma_server:8400". You should see the agents up and running and in the listening status.
  14. Test by bringing down one of the agents. Note that after 30 seconds , it should start automatically.