Search user on device GAL showing user email address in user.postoffice.gwdom@domain.com format

  • 7010045
  • 23-Jan-2012
  • 10-Dec-2013

Environment

Novell Data Synchronizer Connector for Mobility.
Novell Data Synchronizer Connector for GroupWise.
Novell Data Synchronizer.

Situation

Search user on device GAL showing user email address in user.postoffice.gwdom@domain.com format.

Resolution

  • Follow the steps listed below to delete the contents of gal and galsync table. Please be careful while following the steps listed below as wrong database modifications can corrupt the whole Mobility Server.
    • Type cat /etc/datasync/configengine/configengine.xml and press Enter.
    • Search for the 4th last line and it would be "<password>password</password>".
    • Type psql -U datasync_user mobility and press Enter.
    • Type the password that was noted in above step and press Enter.
    • Type "delete from gal;" without quotes and press Enter. Please make sure to add the semicolon (;) at the end of the command.
    • Type "delete from galsync;" without quotes and  press Enter. Please make sure to add the semicolon (;) at the end of the command.
    • Type \q to quit.
    • Restart datasync by typing "rcdatasync restart" and press Enter.

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