Unable to authenticate via satellite server.

  • 7009984
  • 11-Jan-2012
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Authentication
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Authentication

Situation

ERROR:

[DEBUG] [4/6/11 10:50:18 AM] [] [Content Web Service] [] [updateCDPSyncState:
Error updating sync state for device.] [] []
[DEBUG] [4/6/11 10:50:18 AM] [] [Content Web Service] []
[com.novell.zenworks.datamodel.exceptions.DataModelUsageException: The UID is
not valid:
/zenworks-downloads/authcfg/436546b9b91a42d2841f5c7ac6fe8da6/authcfg.zip
    at
com.novell.zenworks.datamodel.database.AbstractDatabaseTypeHelper.throwStandardDataModelException(AbstractDatabaseTypeHelper.java:405)
    at
com.novell.zenworks.datamodel.session.hibernate.AbstractHibernateSessionImpl.handleException(AbstractHibernateSessionImpl.java:177)
    at
com.novell.zenworks.datamodel.session.hibernate.AbstractHibernateSessionImpl.simpleQuery(AbstractHibernateSessionImpl.java:589)
    at
com.novell.zenworks.datamodel.session.hibernate.HibernateBasicSession.simpleQuery(HibernateBasicSession.java:1102)
    at
com.novell.zenworks.datamodel.utils.AdminImplUtil.getObjects(AdminImplUtil.java:251)
    at
com.novell.zenworks.datamodel.utils.AdminImplUtil.getObjects(AdminImplUtil.java:243)
    at
com.novell.zenworks.datamodel.utils.AdminImplUtil.getObject(AdminImplUtil.java:231)
    at
com.novell.zenworks.datamodel.utils.AdminImplUtil.getString(AdminImplUtil.java:197)
    at
com.novell.zenworks.datamodel.services.content.ContentAdminImpl.getAliasedContentUID(ContentAdminImpl.java:4284
)

Unable to authenticate via satellite server.

Resolution

This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at Novell Support

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at Novell Support

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