Unable to start Novell Vibe Connector

  • Document ID:7009978
  • Creation Date:10-Jan-2012
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service
      Vibe

Environment

Novell Data Synchronizer Connector for Vibe OnPrem

Situation

Unable to start Novell Vibe Connector
Novell Vibe Connector fails to start
ERROR: "URLError: <urlopen error [Errno 110] Connection timed out>" in the log file
ERROR: "Error: Please verify that the Connector Manager is running and that the connectors.xml is correctly configured."

Resolution

Workaround Steps:
Please enable outgoing traffic to 65.55.11.238 on port 80 on the firewall. 65.55.11.238 is the IP Address for schemas.xmlsoap.org. Vibe Connector tries to contact schemas.xmlsoap.org on port 80 and if it fails, the Vibe Connector fails to start. This has been reported to engineering.

Status

Reported to Engineering

Additional Information

Steps to Duplicate:
  1. Stop the Novell Vibe Connector from WebAdmin.
  2. Disable outgoing traffic to schemas.xmlsoap.org by typing the command listed below and press Enter.
    iptables -A OUTPUT -d 65.55.11.238 -j DROP
  3. Start the Novell Vibe Connector and it will fail to start.
  4. Type "iptables --flush " and press Enter.
  5. Start the Novell Vibe Connector and it succeeds.
Notes:
Error in the /var/log/datasync/connectors/default.pipeline1.vibeconnectorname-Appinterface.log
 
2012-01-11 03:57:37.624 INFO_VERBOSE [CP WSGIServer Thread-3] [AppInterface:351] [userID:] [eventID:] [objectID:] [] startAppConnection: Setting up MAIN SUDS Client at address " http://mymobile.lab.novell.com:8080/ssf/ws/TeamingServiceV1?wsdl "
2012-01-11 03:57:59.782 WARNING_VERBOSE [CP WSGIServer Thread-3] [AppInterface:402] [userID:] [eventID:] [objectID:] [] startAppConnection: Returning error to engine and putting connector into "Failure connecting" state.
2012-01-11 03:57:59.786 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:253] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: Traceback (most recent call last):
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "./bin/AppInterface.py", line 352, in startAppConnection
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/client.py", line 109, in __init__
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     self.wsdl = Definitions(url, options)
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/wsdl.py", line 195, in __init__
2012-01-11 03:57:59.787 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     self.build_schema()
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/wsdl.py", line 256, in build_schema
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     self.schema = container.load()
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/schema.py", line 93, in load
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     child.open_imports()
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/schema.py", line 304, in open_imports
2012-01-11 03:57:59.788 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     imported.open_imports()
2012-01-11 03:57:59.789 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/schema.py", line 304, in open_imports
2012-01-11 03:57:59.789 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     imported.open_imports()
2012-01-11 03:57:59.789 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/schema.py", line 301, in open_imports
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     imported = imp.open()
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/sxbasic.py", line 513, in open
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     result = self.download()
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/xsd/sxbasic.py", line 531, in download
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     d = reader.open(url)
2012-01-11 03:57:59.790 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/reader.py", line 52, in open
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     fp = self.options.transport.open(Request(url))
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/transport/https.py", line 66, in open
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     return  HttpTransport.open(self, request)
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/transport/http.py", line 61, in open
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     return self.u2open(u2request)
2012-01-11 03:57:59.791 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/opt/novell/datasync/common/lib/suds/transport/http.py", line 116, in u2open
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     return self.urlopener.open(u2request, timeout=tm)
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/usr/lib64/python2.6/urllib2.py", line 389, in open
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     response = self._open(req, data)
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/usr/lib64/python2.6/urllib2.py", line 407, in _open
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     '_open', req)
2012-01-11 03:57:59.792 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/usr/lib64/python2.6/urllib2.py", line 367, in _call_chain
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     result = func(*args)
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/usr/lib64/python2.6/urllib2.py", line 1145, in http_open
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     return self.do_open(httplib.HTTPConnection, req)
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:   File "/usr/lib64/python2.6/urllib2.py", line 1120, in do_open
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION:     raise URLError(err)
2012-01-11 03:57:59.793 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: URLError: <urlopen error [Errno 110] Connection timed out>
2012-01-11 03:57:59.794 ERROR_VERBOSE [CP WSGIServer Thread-3] [util:257] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************