ZCM bundles take 5 minutes to be available after login

  • 7009945
  • 03-Jan-2012
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Bundles
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Bundles

Situation

Bundles do not appear for several minutes after login. 
The OS appears to be fully functional.
1 or more bundles containing a system requirement are assigned to the user scope.

Resolution

For ZCM 11.1:  A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has created a patch which is undergoing testing to help ensure that it resolves the issue. If the symptoms described by this TID are being experienced, this "test patch" may be requested by raising a Service Request, and quoting the number of this TID. Note that this Patch has not completed validation by the Novell Test Teams, so should not be used for production.

For ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:
Remove the bundle requirement from any bundles found in the user scope.  A bundle assigned to the device with the same requirement does not have the issue.

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