When imaging new workstations the process fails to see work to do and just stops.

  • 7009916
  • 20-Dec-2011
  • 09-Jul-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Imaging

Situation

When imaging new workstations the process fails to see work to do and just stops.

Optiplex 790:
Imaging this device out of the box with PXE enabled it sees no work to do and stops after displaying 'Contacting the preboot policy ... Done'.

Optiplex 390:
Same as 790 Imaging this device out of the box with PXE enabled it sees no work to do and stops after displaying 'Contacting the preboot policy ... Done'.


Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

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