"Unable to contact the Citrix Presentation Server" error when Citrix is using a nonstandard port

  • 7009896
  • 14-Dec-2011
  • 27-Apr-2012


Novell ZENworks 11 Configuration Management


When the Citrix Server is running on a nonstandard port, Thin Client Application actions may generate the error "Unable to Contact the Citrix Presentation Server browser.  There may be network problems, or you may need to configure or correct the server address in the Server Location field."


Append a colon and the port used by the Citrix Server in the Server Hosting list in the Thin Client bundle action.
(For Example: if the server is using port 8080 and its IP Address is  Change the example to match the IP or DNS address and port of the actual Citrix server.)