"iPrint zip/unzip -15 - Unknown error" while uploading HP UPD 5.4 from Windows XP

  • 7009887
  • 13-Dec-2011
  • 26-Apr-2012

Environment

Novell iPrint Client for Windows

Situation

Uploading the HP Universal Print Driver version 5.4 to the NetWare Broker or Linux Driver Store results in "iPrint zip/unzip -15 - Unknown error".

Resolution

After clicking the "Add From File" button and presented with a list of .inf files to select, do not highlight the first .inf (hpbuio351.inf), but select the second .inf (hpcu118.inf).  Selecting the second .inf in the list will avoid the error and successfully upload the print driver.

Additional Information

As for Windows 7, it doesn't matter which INF is selected during upload.  All INFs selections end up uploading the same print driver.  That *should* also be the case with the Windows XP scenario, but an error is returned when selecting the first INF option.