HandlerTimedOut errors in Explorer Configuration Policy

  • 7009874
  • 08-Dec-2011
  • 09-Jul-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1

Situation

In the errors list for devices, it is showing multiple errors: policyhandlers.CommonClasses.HandlerTimedOut {Launcher Configuration Policy}

Resolution

For ZCM 10: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 11: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Feedback service temporarily unavailable. For content questions or problems, please contact Support.