Environment
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Discovery
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Deployment
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Deployment
Situation
Devices that don't have the agent installed show up as managed devices. When trying to add these devices to a deployment task, the following error is seen in ZCC:
Error: The specified IP address or Host Name cannot be added to the list because it is already a managed device.
In ZCC under Devices > Discovered > Details tab of the discovered device, the following is seen:
Discovery technologies used:
Error: The specified IP address or Host Name cannot be added to the list because it is already a managed device.
In ZCC under Devices > Discovered > Details tab of the discovered device, the following is seen:
- DNS Name field is correct
- Associated Managed Device field holds the hostname of another device
Discovery technologies used:
- MAC Address
- SSH
- ZENworks
Resolution
Workaround
- In ZCC, find the device under Devices > Discovered and delete it
- Re-run the discovery task
- The device should now be in the Deployable Devices list