Newly Discovered machines appear as 'Managed'

  • 7009815
  • 29-Nov-2011
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Discovery
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Deployment

Situation

Devices that don't have the agent installed show up as managed devices. When trying to add these devices to a deployment task, the following error is seen in ZCC:

Error: The specified IP address or Host Name cannot be added to the list because it is already a managed device.

In ZCC under Devices > Discovered > Details tab of the discovered device, the following is seen:
  • DNS Name field is correct
  • Associated Managed Device field holds the hostname of another device

Discovery technologies used:
  • MAC Address
  • SSH
  • ZENworks

Resolution

Workaround

  1. In ZCC, find the device under Devices > Discovered and delete it
  2. Re-run the discovery task
  3. The device should now be in the Deployable Devices list

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