Aliased content not replicating and high utilisation

  • 7009695
  • 04-Nov-2011
  • 12-Jul-2012

Environment

Novell ZENworks 11 Configuration Management (ZCM)
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3.2

Situation

Content reporting a status of: unavailable.
High utilisation due to Content Web Service.

[Content Web Service] [getContentInfoEx complete, time: 303658ms, item count: 9, cache hits: 7
first contentinfo: ignore cache: false, remote address

[Content Web Service] [java.lang.OutOfMemoryError: Java heap space

com.novell.zenworks.datamodel.session.hibernate.DefaultHibernateSessionManager.openSession(int) at
com.novell.zenworks.datamodel.session.hibernate.DefaultHibernateSessionManager.openSession()
com.novell.zenworks.datamodel.services.content.ContentUtil.getContentHTTPPaths(com.novell.zenworks.datamodel.services.ServiceStore,
com.novell.zenworks.datamodel.objects.content.Content, boolean) at
com.novell.zenworks.webservice.contentservice.ContentWebServiceImpl.getContentInfoEx(com.novell.zenworks.webservice.contentservice.schema.GetContentInfoExRequest)

com.mchange.v2.c3p0.impl.NewPooledConnection.markClosedProxyConnection(com.mchange.v2.c3p0.impl.NewProxyConnection,boolean)
at com.mchange.v2.c3p0.impl.NewProxyConnection.close()
org.hibernate.connection.C3P0ConnectionProvider.closeConnection(java.sql.Connection)

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

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