System Update fails with error: "There was a problem getting the content for this update"

  • 7009680
  • 02-Nov-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 System Update

Situation

When deploying a System Update to a Primary Server the update fails with the following error:

There was a problem getting the content for this update. Make sure that this device has valid servers configured via closest server rules and that the content replication has occured to this device's content server(s).

Resolution

Set Primary Server output throttling in KB/sec to None in ZCC > Configuration > Content > Content Replication.