Mobility fails to start after applying Mobility Pack 1.2 Patch File 1

  • 7009665
  • 30-Oct-2011
  • 10-Dec-2013

Environment

Novell Data Synchronizer Mobility Pack 1.2 Patch File 1
Novell Data Synchronizer Mobility Pack 1.2
Novell Data Synchronizer Connector for Mobility

Situation

Unable to start Mobility Connector after after applying Mobility Pack 1.2 Patch File 1
Unable to start Syncengine after applying Mobility Pack 1.2 Patch File 1
Mobility Server stops working after applying Patch File 1

Resolution

This happens because Novell Data Synchronizer Mobility Pack 1.2 was not installed but instead Novell Data Synchronizer 1.2 was installed. Novell Data Synchronizer 1.2 and Novell Data Synchronizer Mobility Pack 1.2 are two separate products.
 
 
Please follow the steps listed below to apply Mobility Pack 1.2

  1. Please download the Mobility pack 1.2 from the link below:
    https://download.novell.com/Download?buildid=97KDSpQkKw8~~
  2. Type "rcdatasync stop " and press Enter to stop the datasync services.
  3. Type "ps -aux | grep -v grep | grep python " to make sure that it is shut down. If not type, "kill -9 pidNumber" of the process that is still running.
  4. Launch YaST .
  5. Browse to Software | Patch CD Update .
  6. Click Next on the Welcome screen.
  7. Select "Local ISO image " and click Next.
  8. Type anything in the Repository Name.
  9. Browse to the ISO in the the "Path to ISO Image " and click Next.
  10. Select "Yes, I Agree to the License Agreement " and click Next.
  11. Click Next.
  12. Click Start Update .
  13. On the Novell Customer Center Configuration page, click Configure Later and click Next.
  14. Click Finish.
  15. Type /opt/novell/datasync/update.sh .
  16. View /opt/novell/datasync/version file to make sure it shows the correct version that was applied.
  17. Type "rcdatasync stop " and press Enter.
  18. Type "rcpostgresql restart " and press Enter.
  19. Type "rcdatasync start " and press Enter.
 
Please follow the steps below to apply the Mobility Pack Patch File 1 on the Mobility server:
  1. Please download the Novell Data Synchronizer Mobility Pack 1.2 Patch File 1 from the link below:
  2. Download mobility_579.tar.bz2 and copy it to a blank directory.
  3. Type "cat /opt/novell/datasync/version " without quotes and press Enter.
  4. Confirm that the output is 579 . If the output is 579, please proceed with the steps listed below.
  5. Type "tar -jxvf mobility_579.tar.bz2 " without quotes and press Enter.
  6. Type "./applypatch " without quotes and press Enter.