After a primary is moved to child, the primary cannot be moved back to a peer position

  • 7009653
  • 27-Oct-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1

Situation

After a primary is moved to child, the primary cannot be moved back to a peer position.  Trying to move it presents an empty list for parent primary.

Resolution

For ZCM 10.3.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 10.3.4 at this time, in the interim, Novell has made a Patch which is undergoing testing to help ensure that it resolves the issue. If the symptoms described by this TID are being experienced, this "test patch" may be requested by raising a Service Request, and quoting the number of this TID. Note that this Patch has not yet been validated by the Novell Test Teams, so should not be used for production.

For ZCM 11.x:

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at Novell Support

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