Environment
Novell ZENworks 11 Configuration Management Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Patch Management
Novell ZENworks 10 Patch management
Novell ZENworks 11 Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Patch Management
Novell ZENworks 10 Patch management
Novell ZENworks 11 Patch Management
Situation
Patches
"MS 981314 Hotfix for Windows 7 and Windows Server 2008 R2 (All Languages) (See Notes) on Windows Server 2008 R2 x64"
"MS 982316 Update for Telephony Application Programming Interface (TAPI) (Windows 7 and Server 2008 R2) (See Notes) on Windows 2008 R2 x64"
"MS 2259539 Update for Windows 7 and Windows Server 2008 R2 (All Languages)"
"MS 2264107 Update for Windows 7 and Windows Server 2008 R2 (All Languages)"
do not appear in the list of "patched" devices, even after the patch is installed
"MS 981314 Hotfix for Windows 7 and Windows Server 2008 R2 (All Languages) (See Notes) on Windows Server 2008 R2 x64"
"MS 982316 Update for Telephony Application Programming Interface (TAPI) (Windows 7 and Server 2008 R2) (See Notes) on Windows 2008 R2 x64"
"MS 2259539 Update for Windows 7 and Windows Server 2008 R2 (All Languages)"
"MS 2264107 Update for Windows 7 and Windows Server 2008 R2 (All Languages)"
do not appear in the list of "patched" devices, even after the patch is installed
Resolution
For ZCM 11.1: A fix for this issue is intended to be included in a
future update to the product: however, in the interim, Novell has made a
Patch available for testing, in the form of a Field Test File (FTF): it
can be obtained at https://download.novell.com/Download?buildid=D8trICKk6t8~ as "ZCM 11.1 - Patch Management Agent Update 2". This Patch should only
be applied if the symptoms above are being experienced, and are causing
problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 10.3.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
Workaround: if it is not possible to upgrade to 10.3.4 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 10.3.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
Workaround: if it is not possible to upgrade to 10.3.4 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.