No universal SYSLOG collector found. Resolve this problem by importing either the Novell Generic Collector or another Syslog collector that is designated as a universal Syslog collector

  • Document ID:7009565
  • Creation Date:14-Oct-2011
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Sentinel

Environment

Novell Sentinel 6.1 Sentinel Control Center
Novell Sentinel 6.1 Collector
Novell Sentinel 6.1 Connector

Situation

Error on Syslog Event Source Server:  No universal SYSLOG collector found. Resolve this problem by importing either the Novell Generic Collector or another Syslog collector that is designated as a universal Syslog collector.


Resolution

  • Download the Generic Event Collector from https://support.novell.com/products/sentinel/secure/sentinelplugins.html -> Collectors -> Generic Event Collector Plugin
    • e.g.  Generic_Event-Collector_6.1r3.clz.zip
  • In Sentinel Control Centre -> Event Source Management -> Live View -> Tools -> Import Plugin -> zip file downloaded in the previous step
    • Do not check the box that says Deploy Plugin
  • If the error doesn't go away after a few minutes, Syslog Event Source Server -> Right Click -> Restart

Additional Information

The Generic Event Collector does not need to be deployed or set up, it just needs to be in the Event Source Palette and available to the Collector Manager.