Patch for Mozilla Firefox 5.0 not recognized as applicable

  • 7009544
  • 11-Oct-2011
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 11 Patch Management
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Patch Management

Situation

Patches "Mozilla Firefox (English) 5.0 for Windows (Full/Upgrade) (See Notes)", "Mozilla Firefox (English) 5.0 for Windows (Update) (See Notes) (Rev 2)" are not being recognized as Patched/Not Patched

Resolution

For ZCM 11.1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=QeCXBEEjm78~ as "ZCM 11.1 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 10.3.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
   
Workaround: if it is not possible to upgrade to 10.3.4 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.