Environment
Novell Data Synchronizer Mobility Pack
Situation
Purpose:
Re-intializing all moblity users
Symptoms:
Email not syncing to device for all the users
Resolution
To Re-Initialize all the mobility users at the same time:
-
Type psql -U datasync_user mobility and press Enter
-
Enter in the database password. If the database password is not known, please check /etc/datasync/configengine/configengine.xml file as the password is stored in plaintext in the following format
<db>datasync</db>
<username>datasync_user</username>
<password>novell</password> -
Type update users set state = '7';
Make sure to put a ; (semi-colon) at the end of the command
Note: This will run in the background, and all the users will be Re-initialized.
The same can be done using dsapp:
- Download Novell Cool Solutions Tool - dsapp Mobility Administration to the Mobility server.
- From a terminal window: wget ftp://ftp.novell.com/outgoing/dsapp.tgz
- Untar the download: tar xzf dsapp.tgz
- Run dsapp.sh from a terminal window: ./dsapp.sh from the current directory
Note: dsapp.sh should now present a menu in the terminal window.
- Select User Issues | Reinitialize all users