Could not read the iPrint Driver Store URI(Error:FFFFFDA5)

  • Document ID:7009504
  • Creation Date:14-Jun-2012
  • Modified Date:12-Jul-2012
    • Micro Focus Products:
      iPrint
      Open Enterprise Server

Environment

Novell iPrint for Linux
Novell Open Enterprise Server 11

Situation

The following WARNING shows in the /var/opt/novell/log/iprint/ipsmd.log

<Date+Time> INFO iPrint Manager '<PrintManager+Context>' has started loading.
<Date+Time> INFO Starting print manager monitor process with pid: <pid#>
<Date+Time> INFO Starting print manager process with pid: <pid#>
<Date+Time> WARNING Could not read the iPrint Driver Store URI(Error:FFFFFDA5).
<Date+Time> INFO iPrint Manager '<PrintManager+Context>' has successfully loaded.

The following error shows in the /var/opt/novell/iprint/<PrintManager+Context>.psm/ndpsmmon.log

<Date+Time>, Error (-603) was returned, Operation read.
Replica on server '<ServerIP>',
Object Name: <DriverStore+Context>,
Attribute Name: iPrintDriverStoreIPPURI

Resolution

Workaround 1: Ignore the Warning and Error
The Warning and Error found in these log files do not result in any negative impact to the end user.  While the Print Manager cannot find the Driver Store's IPPURI attribute in eDirectory during load time, it does find the attribute in the Print Manager database (psmdb.dat).

Workaround 2: Wait for updated code
Novell plans to resolve this problem in OES11 SP1. Wait until that Support Pack is released to obtain the fix.

Workaround 3: Modify ipsmd.conf's DSServer1
Change the server address for the DSServer1 entry in the /etc/opt/novell/iprint/conf/ipsmd.conf to the address of a server which holds a replica copy of both the Driver Store and Print Manager objects.  If those objects are in different partitions, adding a replica to a server to have both partitions may be required.

Restart the Print Manager (rcnovell-ipsmd restart) after making the change.