LOV values cause error in ZRS reports

  • 7009472
  • 03-Oct-2011
  • 27-Apr-2012


Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Reporting Server


Some standard reports fail with error.  For example, the standard user source report fails:

No data to retrieve in
Query 2
Query 3


While typically this error means that there are no values returned from the ZENworks database and is legitimate, for some reports requesting LOV (List of Values), the default folders may be invalid.
For the first issue, ensure that the database has the correct information (for example that inventory information is updated etc.)
For reports using LOV, try unselecting the default folder, or refresh the list of values and reselect the appropriate input.


Reported to Engineering

Additional Information

The default selection for LOV is not being cleared on each ZRS report launch.