ZPM: Cannot subscribe to patches without a ZCM license

  • 7009469
  • 03-Oct-2011
  • 30-Apr-2012


Novell ZENworks 11 Patch Management Support Pack 1 - ZCM 11 SP1 Patch Management


Valid ZENworks Patch Management serial number entered

ZCM is not enabled/licensed

"Patch Management License" page shows the license as valid

"Subscription Service Information" shows "You must have valid patch subscription to use this feature." for bundles and patches.


This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.2 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=q80p1PXRC4c~ as "ZCM/ZPM 11.1 Patch Management server update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Additional Information

This problem is not seen if ZCM is also licensed, but a ZCM license should not be necessary for ZPM.