Mail stop syncing on Android Device after every few days

  • Document ID:7009452
  • Creation Date:29-Sep-2011
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack 1.1
Novell Data Synchronizer Mobility Pack 1.2

Situation

Mail stop syncing on Android Device after every few days
Removing and adding the account on device fixes it for few days

Resolution

Remove the Task Killer Android App as sometimes that affects the ActiveSync on the device and make it to stop sync the ActiveSync account.