Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1
Since 11.1 promoting a satellite to Authentication role may fail. The role is never active. This is not seen for all satellites.
ERROR (linux novell-zenworks-xplatzmd.out just hangs on the following line):
Invoking refresh Handler SatelliteServerConfiguration
See KB 7006970 for a possible workaround. If that does not resolve the problem, a fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has created a patch which is undergoing testing to help ensure that it resolves the issue. If the symptoms described by this TID are being experienced, a "Developer FTF" may be requested by raising a Service Request, and quoting the number of this TID. Note that this Patch has not yet been validated by the Novell Test Teams, so should not be used for production.