Can't promote Linux satellite to authentication role

  • 7009444
  • 27-Sep-2011
  • 15-Aug-2012


Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1


Since 11.1 promoting a satellite to Authentication role may fail.  The role is never active.  This is not seen for all satellites.
ERROR (linux novell-zenworks-xplatzmd.out just hangs on the following line):
Invoking refresh Handler SatelliteServerConfiguration


This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at

See KB 7006970  for a possible workaround.  If that does not resolve the problem, a fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has created a patch which is undergoing testing to help ensure that it resolves the issue. If the symptoms described by this TID are being experienced, a "Developer FTF" may be requested by raising a Service Request, and quoting the number of this TID. Note that this Patch has not yet been validated by the Novell Test Teams, so should not be used for production.