Imaging fails for new devices that have Atheros AR8152 PCI-E Fast Ethernet Controller

  • 7009430
  • 25-Sep-2011
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Imaging
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Imaging
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Imaging
Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

Imaging on devices with Atheros AR8152 PCI-E Fast Ethernet Controller, such as LENOVO E320 type 1298-A24 fails

Resolution

For ZCM 11.1: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.2 at this time, in the interim, this is fixed in the ZENworks Imaging Update for September 2011 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.

For ZCM 11.0: This is fixed in the ZENworks Imaging Update for September 2011 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.

For ZCM 10.3.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZLM.3 IR4: This is fixed in the ZENworks Imaging Update for September 2011 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.

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