Error in getting script ID when configuring a Group Policy

  • 7009410
  • 21-Sep-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1

Situation

When creating or editing a Group Policy in ZENworks Configuration Center on a Windows 7 SP1 device, after clicking the "Upload" button, the error "Error in getting the script ID" is shown.


In the zcc.log file, the following is seen:

21 Sep 2011 13:38:39 WinGPWizardCodeBeh..160 :The version in the codeBehind 10.2.0.0
21 Sep 2011 13:58:52 CreateEditDialog....164 :Cancelled
21 Sep 2011 13:58:52 CreateEditDialog....167 :The upload was cancelled.


Resolution

This issue has only been found when using Internet Explorer 9, which is not supported for versions 11.1 and earlier of ZENworks.  If a supported browser is used, this error will not be thrown.