Unable to see the contents of a mail in Quickviewer in Home Folder

  • Document ID:7009356
  • Creation Date:14-Sep-2011
  • Modified Date:06-Nov-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 8

Situation

Unable to see the contents of a mail in Home Folder Quickviewer
Message disappears from quickviewer if Home Folder contains Calendar in Month Mode
Contents of an unread Message can be seen for a moment in quickviewer and then it disappears

Resolution

Please download and install latest Support Pack for GroupWise 8 Client. Latest build of GroupWise 8 can be downloaded from
https://download.novell.com/patch/finder

Additional Information

Steps to Duplicate:
  1. Configure two panel in Home Folder - Mailbox and Calendar
  2. Set the Calendar in Month Mode
  3. Now enable quickviewer by clicking on View | QuickViewer
  4. Switch to the Home Folder and click on an Unread mail and move the mouse. Contents of the mail is seen and then it disappears