Environment
Novell GroupWise 8
Situation
ERROR: "The PGP preferences file has been corrupted. Contact your security Administrator for a New copy"
Resolution
Resolution
- Stop the PGP services by clicking the PGP Tray icon in the tray, then select Exit PGP service.
- Delete the PGP Corporation folder from the following folder:
- Windows 2000,XP, Server 2003
Documents and Settings\%USERNAME%\Application Data\ - Windows Vista
:\Users\%USERNAME%\AppData\Roaming\PGP Corporation\PGP
- Open PGP Desktop by clicking Start | All Programs | PGP Desktop. This restart the PGP Enrollment Assistant. if the problem persist confirm the status of the server & that you have connectivity to the PGP Universal Server.