ZCM Patch Management will not install patches with titles longer than 120 characters

  • 7009317
  • 08-Sep-2011
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Patch Management
Novell ZENworks 10 Patch management
Novell ZENworks 11 Patch Management

Situation

Patches deployed through ZCM Patch Management will not install if the patch name is longer than 120 characters.
 
 
The results.txt for the patch %zenworks_home%\zpm\<patch name>.results.txt reports error: Missing signature file. This is probably a valid scenario because some packages may be deployed to devices that are not applicable. This means that the package is applicable to a different Operating System or Language.

Resolution

For ZCM 11.1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=D8trICKk6t8~ as "ZCM 11.1 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 11.0 and ZCM 10.3.3: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.