Server version not updated in zcc after zcm 11.1 update

  • 7009280
  • 01-Sep-2011
  • 27-Apr-2012


Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 System Update


Server version not updated in zcc after zcm 11.1 update
Update from ZCM 11 to 11.1
Version still shows 11.0 for all modules in ZCC
System Update summary in ZCC shows status as completed successfully.
version.txt file shows 11.1
Restarted services
Reboot server
Still shows 11.0 version in zcc
updates-inprocess file still show the 11.1 update guid
System-update.log  shows no errors
ZDC only shows zenserverversion.xml inconsistent, but the xml file itself has been updated to show correct 11.1 version for all modules.
< string > 11.1.0</ string >
Service-messages.log shows module versions as 11.0
[Getting packages for agentcomponent: com.novell.zenworks.component.coreagent version:]
loader-messages.log shows a couple of SystemUpdateModule errors:
[FINE: Unable to get license type for product com.novell.zenworks.zam] [java.lang.NullPointerException


Run 'zac retr'  to resolve the chain of trust then run a 'zac refresh'

Additional Information

The server was not able to talk to the zone as there was an error on the chain of trust.