SSL received a record that exceeded the maximum permissible length error during IDP login

  • 7009278
  • 01-Sep-2011
  • 26-Apr-2012

Environment

Novell Access Manager 3.1 Windows Novell Identity Server
Novell Access Manager 3.1 Support Pack 3 applied
Identity Server running on Windows 2008 Server

Situation

Access Manager setup and working fine. For testing purposes, a new Identity Server (IDP) was added to the cluster and the administrators HOSTS file was used to point to the new IDP server. WHen the browser sent a request to the IDP server to login, the following error was reported on the browser:

Secure Connection Failed

An error occurred during a connection to host.gogle.ie:8443.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)


Re-pushing certificates did not help address the problem.

Resolution

Edit the server.xml file on the IDP server and add the following line to the NIDP_Name="connector" section:

protocol=”org.apache.coyote.http11.Http11Protocol”

Restart the tomcat server after making the change.

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