SecureLogin prompts twice for LDAP login

  • 7009250
  • 26-Aug-2011
  • 27-Apr-2012

Environment

NSL7SP2
NSL7SP2-HF2
Installed in LDAP Credential Manager Mode
DoNTassoc set to 1
TryRegCredInOffline set to 1
SecureLogin set to start on Windows startup

Situation

User is prompted twice to login to the LDAP server.
LDAP login prompt appears twice.
Problem occurs whether or not the network is available.

In the case where the network is available, the first login appears to work
fine, but the user receives the same login prompt a second time. If the user
cancels the second login, SecureLogin starts without error and "about" shows
that both LDAP and Local file are available (as expected).

In the case where the network is NOT available, the first login returns the expected
error 89. After clicking past the error 89, the user receives the same login
prompt a second time. If the user cancels the second login, SecureLogin starts
without error and "about" shows that the Local file is available but LDAP is
not (as expected).

Resolution

Fixed with NSL7SP2-HF3 or later.

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