Disk read error when booting newly imaged device

  • 7009237
  • 24-Aug-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3.3 Imaging
Novell ZENworks 11 Configuration Management Imaging
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Imaging

Situation

After upgrading from ZCM 10.3.1 to ZCM 10.3.3 devices that have an image deployed to them, error out on boot.

ERROR: "A disk read error occurred. Press CTRL + Alt + DEL to Restart"

Resolution

For ZCM 10.x: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 11.1: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.2 at this time, this is fixed in the ZENworks Imaging Update for February 2012 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.

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