Unsupported Workload error after a failed or aborted Failback job

  • 7009227
  • 23-Aug-2011
  • 26-Apr-2012


Novell PlateSpin Protect 10.1
Novell PlateSpin Forge 3.1


This article provides instructions on how to overcome the error Unsupported Workload after a failed or aborted Failback job.


After a failed or aborted Failback job it leaves the target in a state where it cannot be used for future synchronizations. The only option available is to remove the workload.
  • Go to the location where PlateSpin is installed and navigate to bin folder to locate PlateSpin.Browser.exe.
  • Run PlateSpin.Browser.exe
  • Click on connect to provide required credentials and click OK to continue.
  • Expand Networks and navigate through Default then Machines.
  • Right Click on Machines and select Add Windows Machine.
  • Enter the source machine hostname and credentials then click ok.
  • Once this discovery job completes, the user interface recovers and appears to be useable again.