Files are created in Windows "ScanFile" directory by DAU, and not deleted

  • 7009225
  • 23-Aug-2011
  • 30-Apr-2012

Environment

Novell ZENworks 11 Patch Management
Novell ZENworks 11 Configuration Management Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Patch Management
Novell ZENworks 10 Patch management

Situation

When the DAU (Discover Applicable Updates) bundle is run, .cab files are created in a new subdirectory of C:\Windows\SoftwareDistribution\ScanFile and they are not deleted.

Resolution

For ZCM 11.1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=D8trICKk6t8~ as "ZCM 11.1 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 10.3.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=xNxcw1qXwEA~ as "ZCM 10.3.4 - MCESCAN update - see TID 7009225". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.


For ZCM 10.3.3: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=NgCWwitRnJs~ as "ZCM 11.0 and 10.3.3 - Patch Management Agent Update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround: These files may be safely deleted, as new versions are created each time by the DAU process