rcgrpwise status incorrectly shows component as unused

  • 7009178
  • 15-Aug-2011
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 8 Support Pack 1
Novell GroupWise 8 Support Pack 1 Hot Patch 1
Novell GroupWise 8 Support Pack 2
Novell GroupWise 8 Support Pack 2 Hot Patch 2

Configuration:
SUSE Linux Enterprise Server 11

Situation

Groupwise starts correctly but one or more components are listed as "unused" when executing the rcgrpwise status command.

Resolution

The file /etc/opt/novell/groupwise/gwha.conf contains one or more incorrect entries. The first line of each section should contain the name of the component surrounded by brackets ("[" and "]"). Inside should be the name of the component and the name of the domain, as they are defined in eDirectory and ConsoleOne. The correct order is [component.domain].

Correct: [mypostoffice.mydomain]
Incorrect: [mydomain.mypostoffice]

Reversing the order will cause the "unused" status indicator to appear.

The resolution is to open gwha.conf in gedit and fix the incorrect section headers.