Right Click Z Icon reports "Service is not running"

Right clicking the Z Icon shows error "Service is not running ".  In this case the Novell ZENworks Agent Service (zenworkswindowsservice.exe) is running.

 

ERROR (from user %TEMP%\zenicon.log ):

 

For 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For 11: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support