Environment
Novell ZENworks 10 Configuration Management Patch Management
Novell ZENworks 11 Configuration Management Patch Management
Novell ZENworks 11 Patch ManagementNovell ZENworks 10 Patch management
Situation
Various errors downloading and caching patches.
ERRORs:
Failed Failed to download one or more packages
Error writing to event log: <patch name> ....pls is failed
Failed Cache request ignored, You must enable the patch before trying again
Excpetion during Caching: NullPointerException
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757
For ZCM 10.3.3: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available: it can be obtained at https://download.novell.com/Download?buildid=aIlH0CcxfqY~ as "ZCM/ZPM 10.3.3 Patch Management server update". This Patch is recommended for all customers using ZCM Patch Management.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available: it can be obtained at https://download.novell.com/Download?buildid=4W5wYqV3RLE~ as "ZCM/ZPM 11.0 Patch Management server update". This Patch is recommended for all customers using ZCM Patch Management.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available: it can be obtained at https://download.novell.com/Download?buildid=jqc5ZcNn87U~ as "ZCM/ZPM 11.1 Patch Management server update". This Patch is recommended for all customers using ZCM Patch Management.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.0: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available: it can be obtained at https://download.novell.com/Download?buildid=4W5wYqV3RLE~ as "ZCM/ZPM 11.0 Patch Management server update". This Patch is recommended for all customers using ZCM Patch Management.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available: it can be obtained at https://download.novell.com/Download?buildid=jqc5ZcNn87U~ as "ZCM/ZPM 11.1 Patch Management server update". This Patch is recommended for all customers using ZCM Patch Management.
It is very important to follow the instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.