SSPR does not read NMAS challenge response questions

Document ID:7009109
Creation Date:03-Aug-2011
Modified Date:28-Jun-2013
- Micro Focus Products:
  Access Manager (NAM)
  Identity Manager
  SecureLogin

Environment

Self Service Password Reset
SSPR 1.0

SSPR 2.0

NMAS Challenge Response set

Situation

SSPR does not read the previously-configured NMAS Challenge Response question and answer set.

Resolution

Fixed in SSPR 3.0

Workaround: Configure Challenge Response questions in SSPR.

Additional Information

Steps to duplicate:
1. Configure SSPR application
2. extend the schema and rights to the directory
3. Launch SSPR application and login as that user

Notice that SSPR does not list NMAS Challenge response for the user.