ZDM7 Windows group policy remains as default on a workstation after removal or upgrade of ZDM7 agent

  • Document ID:7009098
  • Creation Date:02-Aug-2011
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent
Novell ZENworks 11 Configuration Management Installation - Agent
Novell ZENworks 10 Configuration Management Installation - Agent

Situation

When a ZDM7 Windows group policy is active during the uninstall of the ZDM7 agent, then this Windows group policy remains as the default local group policy on the workstation.

This issue also occurs if the ZDM7 agent is automatically removed during an upgrade to the ZCM 10 or ZCM 11 agent.

Resolution

As the user who will perform the removal or upgrade, and thus has the ZDM7 Windows group policy loaded, perform the following steps before initiating the removal or upgrade:
  • Delete the contents from C:\WINDOWS\system32\GroupPolicy\*
  • Copy the contents from C:\WINDOWS\system32\GroupPolicy.WMOriginal2\* to C:\WINDOWS\system32\GroupPolicy\
Note: This action requires Administrator privileges on the workstation