ZCM 11 Inventory only agent for NetWare installs same OID on every server.

  • 7009078
  • 29-Jul-2011
  • 09-Jul-2012

Environment


Novell ZENworks 11 Configuration Management Installation - Agent
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Installation - Agent
Novell NetWare 6.5 Support Pack 8

Situation

When installing the ZCM inventory only agent on multiple NetWare servers the Machine OID is set to c85e4d4d4d0bdc119f920013202b99e6 on every server the agent is installed on. The servers then report back inventory information to the same device in inventory instead of creating a new device per server.

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:
1- Edit the sys:\zenworks\zaa\conf\zenaa.conf file and remove the line that says: WorkstationOID="c85e4d4d4d0bdc119f920013202b99e6"
2- Restart the services and kick off a scan by using the following commands:
    unload zenaa
  zenaa scannow
The above steps will create a new OID for the device and create a new and separate device in the zone.