GroupWise 8.0.2 issues with Mobility

  • 7009052
  • 26-Jul-2011
  • 10-Dec-2013


Novell Data Synchronizer Mobility Pack
Novell GroupWise 8


GroupWise 8.0.2 issues with Mobility
GroupWise 8 Support Pack 2 issues with Mobility
GroupWise 802 HP1 and earlier build issues with Mobility

If a Global Address Book lookup is done from the mobile device, the address is retrieved in the username.post_office.domain@internet_domain format. This happens even when the address format is set correctly in ConsoleOne
Contacts that have notes associated with them take a long time to synchronize to the mobile device. After GroupWise 8.0.2, notes are not synchronized with contacts in order to speed up synchronization
Under several circumstances, a single appointment or the first instance of a recurring appointment appears multiple times on the mobile device even though it displays correctly in GroupWise. For example, if an appointment is modified on the mobile device, both the original appointment and the modified version appear on the device, but the modification is successfully made in GroupWise.
On some mobile devices, when an existing appointment is modified on the mobile device, duplicate appointments appear on the mobile device and in GroupWise. The duplicates can be cleaned up by retracting the original appointment in the Sent Items folder in GroupWise.
For some mobile devices, when an appointment is declined in GroupWise, the appointment is not removed from the calendar on the mobile device.
If a recurring appointment is created on the mobile device, the last recurring instance does not appear in GroupWise.
Under certain circumstances, the address in the From field displays incorrectly. This was a cosmetic issue. Replying to the address in the From field works correctly.
On some mobile devices, when a message is sent, it appears in the Mailbox folder as well as in the Sent Items folder of the Sender
Unable to mark an item Read or Unread on the mobile device if it is in the Trash folder
An error occurs when downloading items with attachments in the Trash folder
Under certain circumstances, POA SOAP threads gradually become unresponsive, and additional SOAP threads start, building up to a total of 80 threads. Occasionally, the POA crashes as a result. If this occurs, restart the POA.
Under certain circumstances, the GroupWise Connector tries to retrieve all items in a user’s mailbox. This erroneous activity causes too many threads to start and consumes a large amount of memory. If this occurs, restart the POA
Some mobile devices create items encoded for the UTF-8 character set. The encoding used by the mobile devices did not match the UTF-8 encoding expected by the POA. As a result, a duplicate item might be created or the message body is truncated.


All of the issues are fixed with GroupWise 802HP2 or later. Please upgrade to GroupWise 8 Support Pack 2 Hot Patch 2 or later. GroupWise 8 Support Pack 2 Hot Patch 2 or later can be downloaded from
Please follow the steps listed in the following link to upgrade to GroupWise 8 Support Pack 2 Hot Patch 2 or later 0 250974164 0 250974164